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Ramblers Countrywide Holidays is bonded with and regulated by the following travel authorities, which ensure you get a holiday you can trust.
Ramblers Holidays Ltd is a Member of ABTA with membership number V5094. ABTA and ABTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30, Park Street, London SE1 9EQ Tel: 020 3117 0500 or www.abta.com. The above applies only to services supplied by Ramblers Holidays Ltd and does not apply to services featured in this brochure that are provided by Fortis Insurance Ltd or any other company.
The flight inclusive holidays in this brochure are ATOL protected under our Ait Travel Organisers Licence granted by the Civil Aviation Authority. Our ATOL number is 990. In the unlikely event of insolvency the CAA will ensure that you are not stranded at your holiday destination and will arrange to refund any money you have paid to us for an advance booking. For further information, visit the ATOL website at www.atol.org.uk.
We are also an accredited IATA agent.
AITO
Ramblers Countrywide Holidays is also a member of the Association of Independent Tour Operators. AITO represents some of Britain's best specialist tour operators and members are independent companies, most of them owner-managed, specialising in particular destinations or types of holidays.
The common aim of all AITO members is to provide the highest level of customer satisfaction by concentrating on three main pillars: Choice, Quality and Service, enshrined in the association's Quality Charter. Companies admitted to AITO are all vetted and fully bonded for client's protection, in compliance with UK and European regulations. Members are also bound by AITO's own Code of Business Practice.
We abide by the association’s Code of Business Practice and adhere to the AITO Quality charter, which can be viewed on www.aito.co.uk. Visit the website to find out more or call 020 8744 9280.
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